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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All GRABNER products

The group "New Technologies" offers for review the products of the plant GRABNER: analyzers of saturated vapor pressure, flash point in a closed crucible, fractional composition and yield strength of petroleum products, IR fuel analyzers
  • Mobile labs GRABNER
    Mobile labs
    Mobile Fuel Lab, etc.
  • Saturation pressure analysis. vapors GRABNER
    Saturation pressure analysis. vapors
    MINIVAP VPXpert , MINIVAP VP , etc .
  • Flash point analysis GRABNER
    Flash point analysis
    MINIFLASH TOUCH, etc.
  • IR fuel analyzers GRABNER
    IR fuel analyzers
    MINISCAN IRXpert, ParaFuel, etc.
  • Fractional composition analysis GRABNER
    Fractional composition analysis
    MINIDIS ADXpert et al.
  • Yield Strength Analyzers GRABNER
    Yield Strength Analyzers
    MINITEST FFK et al.
  • Accessories GRABNER
    Accessories
    RUN12 Autosampler, etc.

NEW TECHNOLOGIES GROUP

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